After service
Payment and Shipping
We Support Western union,T/T,Paypal.
Pay securely with any major credit card through PayPal. Register for a FREE account and send money to anyone with an email address.
We do not charge VAT, any taxes will be the buyer responsibilities.
Shipping and handling fee is same for most of the regions (US, Canada, UK, Western Europe, Australia, New Zealand and Asia etc). Some regions (Southern America, Eastern Europe, Middle East etc) may need extra fee. Please ask us before buying.
International Buyers – Please Note:
- Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
- Please check with your country’s customs office to determine what these additional costs will be prior to buying.
Return Policy
Upon receiving the item within 7 days, any defective item not due to misused will entitled to 1 to 1 exchange. Buyers should be responsible for the shipping cost from their locations to Hong Kong.We will be responsible for the shipping cost from Hong Kong to buyers’ locations.
We offer 30-day refund. 25% restocking fee will be applied on all kinds of refund. Shipping and handling fees are non-refundable.
If you need any assistance on your item problem please do not hesitate to contact us, our tehnical support will be there to assist you.
Feedback
Before leaving any negative or neutral feedback please let us have a chance to assist you in any problems that you may encounter.
If you are not completely satisfied with any transaction and believe it to be our fault, your fault or nobodies fault contact us and we will take care of the problem.
Warranty & Service & Training
a.One-year warranty for the mainframe without charges for components change or repairing.
Lifetime maintenance without any charge for repair fee. Only fees to change parts.
b.If there is any problem can not be resolved easily,we will send you the new module for changing for free in one year, just the person knows some electrics knowledge can work this.
c.We have the special engineering drawing to teach our distributor to check the machine’s problems hand by hand using the multi-meter etc once unfortunately the machine happen to unwanted problems.
d.Free training for operation of the equipment in our company, which provided by our specialized training department.
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